Troubleshooting
- Can I block ads on my device?
- Can I delete my personal information?
- Can't sign in
- Do Not Sell My Personal Information
- Find my device model and OS version
- Having issues signing in through TV provider
- How can I give feedback on ads?
- How do I change the language?
- How do I enable closed captioning on the app?
- How do I enable closed captioning on this website?
- How do I get help on closed captioning?
- How do I update my device software?
- How to clear the cache on my device?
- I am getting an error that TNT is not included in my TV package.
- I can not find a show, series, episode, or movie.
- I don't see a cast icon
- I don't see closed captioning in a program
- I keep getting automatically signed in. How do I fix this?
- I need help with using accessibility tools
- I'm getting automatically signed in.
- I'm getting automatically signed out
- I'm having trouble casting.
- I'm receiving "Not authorized to view content" error message for live stream, but TV provider confirmed I am.
- I'm receiving 'Not Authorized' error message saying TNT / TBS / truTV Is not included in my package.
- I'm receiving an error while trying to sign in during a major sporting event.
- My data connection is slow during streaming
- Only getting audio on live stream
- Receiving error message "not authorized to view content" for live TV, but service provider confirmed I am.
- The app is freezing and/or crashing on my phone or tablet.
- The app is freezing and/or crashing on my TV device